The participant portal

On this page

The portal is the web page people record on. They open it from the host’s link or QR code, in the browser of a phone or laptop. There is no account and nothing to install.

What the portal asks and shows is set by the host in the portal editor.

Language

The portal opens in the project’s language, because the link and the QR code carry it. There is no language picker inside the portal.

The interface exists in English, Dutch, German, French, Spanish, Italian, Ukrainian and Czech. The tutorial and privacy cards are written in the first six. A Ukrainian or Czech portal shows those cards in English.

1. Start

The participant first goes through cards, one button press each. The host chooses how many with “Select tutorial”:

Tutorial Cards
None (the default) The privacy card only
“Basic” Six short cards about dembrane and how to take part, then the privacy card
“Advanced” The basic cards, the privacy card, then three tips: reduce background noise, use a strong internet connection, do not lock your device

The privacy card depends on the project’s legal basis:

Legal basis What the participant sees
“Client-managed” A card that says the organiser is responsible for how the data is used, and that dembrane processes the conversation on their behalf. One button, “I understand”.
“Consent” The same card with a checkbox, “I consent to my conversation being recorded and processed.”, and a link “Read the organiser’s privacy policy”. The participant cannot continue without ticking the box.
“dembrane events” A card that says dembrane records and analyses the conversation on the basis of its legitimate interest, with a link “Read the full privacy policy”.

The last card is the start form, “Ready to begin?”. It shows a name field (“Session name”) when the host asks for a name, and a “Tags” list when the project has tags. When the project asks for neither, the portal skips the form and starts by itself.

There is no microphone check and no language choice on the way in.

Opened inside the LinkedIn, Instagram or Facebook app, the portal shows a notice that the microphone may not work there, with a “Copy link” button to open the page in a normal browser.

2. Record

The recording screen shows the host’s title and text, a “Record” button and a text icon.

The screen must stay on: a locked screen does not record. In an anonymised project the screen also says that the transcript will be anonymised and that the host cannot listen to the recording.

What happens on a bad connection is described on recording.

3. Explore and Verify

When the host switched on “Explore” or “Verify” (both Beta), a button labelled “ECHO” appears while recording. It works after 60 seconds of recording. It opens a choice of two cards:

After use, each card cools down for 2 minutes.

4. Finish

The thank you page shows the host’s own text, or “Thank you for participating!”. It offers “Show QR code” and “Record another conversation”.

When the host asks for an email, the page has a sign-up, “Do you want to stay in the loop?”, where the participant can add one or more addresses.

Unless the host switched it off, the page ends on a card, “dembrane at your event?”, that links to the dembrane website. Switching it off needs a paid plan.

The report page

The portal has a report page that shows the project’s latest published report. It is the same for every visitor: it is not a summary of one participant’s own conversation. Until a report is published it reads “This report is not yet available.” See reports.

Passing the portal on

“Share portal”, the QR icon in the header, shows a full-screen QR code (“Scan to start a new portal session”) with “Copy link”, “WhatsApp” and “Email”. The link it hands out does not carry the participant’s own details.

A host can add parameters to the portal link:

Parameter Effect
participant_name, title or name Fills in the name
participant_email or email Sent along with the conversation
tags Tags to select in advance, separated by commas
mode=text or mode=audio Opens the text screen or the recording screen
feedback Opens the text screen with this text filled in
skipOnboarding=1 Skips every card, the privacy card included

Warning

skipOnboarding=1 also skips the privacy card and the consent checkbox. Use it only when you give participants the privacy information in another way.

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