Reports

On this page

A report is a written article made from the conversations in a project. Open “Report” in the project sidebar, press “Generate now”, and come back when it is ready. You can then edit the text, publish it on a public page and print it to PDF.

Generate a report

  1. Open “Report” in the sidebar, or “Report” under “Jump to” on the project “Overview”.
  2. Press “Generate now”. For a later report, press “Create report”.
  3. Choose a “Language”: Dutch, English, German, French, Italian, Spanish, Ukrainian or Czech.
  4. Optional: under “Guide the report”, select up to 2 focus areas.

The focus areas are “Focus on the process”, “Focus on outcomes”, “Identify key themes”, “Extract recommendations”, “Summarize sentiment”, “Agreements & disagreements” and “Or write your own”.

That is all there is to choose. You cannot pick conversations, a template, a type or a length. The form tells you “{n} conversations will be included in your report”.

While it works, the page says “Generating your report…” and “You can navigate away and come back later. Your report will continue generating in the background.” “Cancel” stops it. When it is done, the person who started it gets the Inbox notification “Your report is ready”. No email goes to the host.

Good to know:

What a report contains

One article in the language you chose, written as questions and answers: an introduction, between 2 and 15 question and answer pairs, and a conclusion.

A report uses every conversation that has content. A conversation without a summary is summarised first.

Important

A report has a fixed reading budget. It takes conversations in order of their latest update, newest first. It adds their summaries until the budget is full, then full transcripts while they still fit. In a large project the report is therefore written from summaries, and the conversations updated longest ago are left out. The report does not say which ones.

A language model writes the report. Read it against the conversations before you share it.

Edit and manage

Schedule a report (Beta)

Press “Schedule” and choose a “Date” and a “Time”. A schedule runs once. There is no recurring schedule.

Publish and share

Press “Share” and switch “Public page” on: “Anyone with the link can read it. No login, and no transcripts.” Switching it off takes the report back.

The public page needs no sign-in and no paid plan. With nothing published it says “This report is not yet available.” It can show “{n} reading now”, which counts the last 10 minutes.

The email to participants

Participants can leave an email address at the end of their recording. When you publish, they get an email.

  1. In the portal editor, switch on “Ask for email?”. The participant’s finish screen then asks “Do you want to stay in the loop?”.
  2. Publish a report. Before anything is sent, you confirm: “An email notification will be sent to {n} participants. Do you want to proceed?” This is the one place where you see the number.
  3. Each participant gets an email with the subject “A report featuring your input is ready” and a “View report” button, in the report’s language. Every email has an unsubscribe link.

Emails go out when a report changes from not published to published. Editing a published report sends nothing.

The portal editor also has “Enable report notifications”, offered only when “Ask for email?” is on. With it on, the finish screen adds this line: “We will only send you a message if your host generates a report, we never share your details with anyone. You can opt out at any time.”

Analytics

In the dashboard, under the report, “Analytics” shows “This report was opened by {n} people” and a chart of “Conversations” and “Views” per day, with the markers “Project created”, “Report created” and “Report updated”. A view counts once per browser, per report, per 24 hours.

Who can do what

Action Admin Member External Observer
Read reports Yes Yes Yes Yes
Generate or schedule a report Yes Yes Yes No
Edit the text, switch “Include portal link”, unpublish Yes Yes Yes No
Publish, cancel a schedule Yes Yes No No
Delete a report Yes No No No

The billing role has no access to projects. See roles & permissions.

Reports need no paid plan. On the Free plan an account has one report a month: “The free plan includes 1 report a month.” See tiers & billing.

A finished report can also trigger a webhook, “Report generated”. Webhooks are set up under “Automation” (Beta) by a workspace admin and need the Changemaker plan or higher. See webhooks & integrations.

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