Account & settings (for hosts)

This page is about you, not the work: the personal settings that follow you around whichever workspace you’re in. They’re yours regardless of your role. Open Settings from the dashboard to find them. (The one exception is audit logs, a Changemaker-and-above feature - see below.)

The full reference is account & security.

Profile and password#

Set your display name under your profile - it’s what colleagues see in member lists, invites and activity. Change your password from Account & security; if you’ve forgotten it, use the reset password flow on the sign-in screen to get an emailed link without needing the old one.

Two-factor authentication#

Turn on 2FA from Account & security for a second step at sign-in. It’s the single biggest thing you can do to protect your account.

Appearance and language#

Under Appearance, set the dashboard interface to one of eight languages (English, Dutch, German, French, Spanish, Italian, Ukrainian, Czech) and adjust font and text size for comfort. These are display preferences only - they don’t change your projects or who sees them. Transcription is multilingual whatever your interface language; see transcription.

My access#

My access lists every organisation and workspace you belong to, and your role in each - the quickest way to answer “why can’t I see that project?”. Your role decides what you can do (see the capability matrix); if something’s missing, you may need an invite or to request access. Note that org and workspace membership are separate - you can be in an org with no workspaces, or in a single workspace with no org membership, and My access shows both.

Project defaults#

You can set project defaults such as the legal basis used for new projects - set it once to save repeating yourself and keep projects consistent for compliance. See data ownership & compliance.

Assistant#

dembrane next only. If you use Ask, the assistant can save notes about how you like to work. The Assistant section shows everything it remembers about you - only you see these notes - and Remove makes it forget one for good. It writes the notes during your chats; you can’t edit them here, only remove them.

Audit logs#

Audit logs record who did what, and when - useful for accountability on a sensitive engagement, or tracing a change nobody remembers making.

Deleting your account#

To comply with App Store and privacy guidelines, you can delete your account directly in the dembrane Go mobile app.

Before you do, check what it means for any projects you own and for data ownership. Make sure to hand over or move work others rely on before proceeding.

When you initiate account deletion:

• Your account is suspended immediately, which blocks logins and token refreshes.
• This marks the account for permanent removal, which is processed out-of-band by dembrane administrators within 30 days.

Related#

• Account & security - feature reference - the canonical page on profile, password, 2FA, and audit logs.
• Roles & permissions - what your role in each workspace lets you do.
• Invites & access - getting access to a workspace or project you’re missing.
• Managing your workspace - if you also run a workspace.
• Tiers, billing & usage - audit logs and what else each plan unlocks.